About Launch Monitors
What is a golf launch monitor?
A launch monitor is a device that leverages technology to read a golf ball and in some cases, the club during an actual golf shot.
These devices will read things like ball speed, club head speed, face angle, spin rates, and much more. In many cases, these metrics will be run through a software program to simulate what that ball would have done in an actual ballflight.
How much space do I need for GOLFJOY launch monitor?
We recommend an absolute minimum height of 2.8m (9.2ft) although we recommend the ideal height to be 3m (9.8ft). This way you will feel comfortable swinging any club.
We recommend a minimum width of 3m (9.8ft).
How many GOLFJOY launch monitor Comprehensive Data Capture?
23 Key Golf Metrics: Equipped with high-performance chips and the latest AI algorithms, the GOLFJOY launch monitors provides real-time analysis and outputs 23 critical golf data points, including club head speed, ball speed, spin rate, launch angle, and impact efficiency.
Does the GOLFJOY launch monitor supports left-handed players?
The GOLFJOY launch monitors offers unmatched accuracy and supports both left- and right-handed players without manual ball positioning.
What Golf Simulation Software Programs are Compatible with GOLFJOY launch monitors?
GOLFJOY’s launch monitors compatible with E6, GS PRO, GOLFJOY software
How big is the sensing area of GOLFJOY's launch monitors?
The sensing area of GOLFJOY's launch monitors are approximately 250mm*250mm, approximately 63,000 square millimeters
About Golf Simulators
What are the key components of a personal golf simulator?
The key components of a personal golf simulator typically include: Impact screen and projector for displaying the virtual golf course. Launch monitor to measure club and ball data. Computer or console to run the simulator software. Golf mat or hitting surface. Enclosure, side netting, tracy etc.
How accurate are the swing and ball tracking measurements?
The accuracy of swing and ball tracking measurements can vary depending on the quality and technology used in the simulator. GOLFJOY simulators with high-quality launch monitors or cameras can provide accurate data on clubhead speed, clubface angle, ball spin, launch angle, and more. However, it's important to note that no simulator is 100% perfect. However, GOLFJOY's mission is to achieve 99% accuracy.
Can multiple players use the GOLFJOY simulator simultaneously?
Yes, multiple players can use GOLFJOY personal golf simulator simultaneously, GOLFJOY simulators support multiplayer modes where players can compete against each other or play together on the same virtual course.
What is the warranty and support provided with GOLFJOY personal simulator?
We offer 1 year warranty, excluding consumables.
How accurat are the simulations compared to real golf courses?
The Golfjoy simulators are designed with precision in mind, utilizing advanced technology to ensure a highly accurate golfing experience. Our simulations are crafted based on real-world data to replicate the actual topography and conditions of renowned golf courses. Players can expect a realistic gameplay that closely mirrors the physical experience, including factors like terrain, weather conditions, and course layout.
What is the required space and setup time for installing a GOLFJOY simulator?
The space required depends on the model of the simulator you choose. Generally, a minimum area of about 15 feet wide by 20 feet deep and a ceiling height of 10 feet is recommended to accommodate the full swing motion and projection system. Installation typically takes a few hours, and our team will handle the setup process, ensuring everything is calibrated and ready for an optimal golfing experience.
About Software
What does GOLFJOY Software contain?
Practice mode, course mode, game mode, online battle.
Is the golf course in GOLFJOY Software much different from the real golf course?
The Cutting-Edge Golf Simulator Software You've Ever Experienced.With GOLFJOY’s Ultra 4K high-definition software, indoor golf has never been so close to the real thing. Powered by Unreal Engine, the world’s leading virtual reality development tool, our simulators offer stunning 3D visuals of the game’s most iconic courses.
What adjustments can be made to the GOLFJOY Software?
You can choose when to tee off – morning, afternoon or evening – weather conditions and even wind speed.
GolfJoy software can match you with players from all over the world?
Yes, the GolfJoy software can match you with players from all over the world for online golfing gameplay. The platform is designed to connect golfers globally, allowing you to compete against opponents from different countries and time zones.
About Shipping and Sevice
Do you ship to Europe?
Yes, we ship all over the Europe, But the shipping cost will vary depending on the country.
Can I return my launch monitor & golf simualtor?
You can return within 30 days. If you are not happy with your GOLFJOY launch monitor within your first 30 days, please contact customer support for a full refund.
How long is my warranty?
GOLFJOY offer one year guarantee
What does my warranty cover?
Your GOLFJOY Consumer Warranty guarantees replacement in the event of product defect related to materials or craftmanship.
The warranty does not cover impact or cosmetic damages, damage by misuse, improper installation or testing, attempts to modify the product, attempted service (exceptions for battery replacement), or general wear and tear over the lifetime of the device, as well as any damages caused by spills, liquids, fires, power changes or other hazards outside of normal operation or use with 3rd party peripherals.
How to contact your support team?
You can contact our support team through the following 3 emails:
eli@golfjoy.com
support@golfjoy.com
contact@golfjoy.eu
How long does it take for my order to arrive?
It depends on where you are. Orders processed here will take 3-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Can I cancel or change my order?
Orders can be edited or canceled only before the shipment via our customer support team.
What is the warranty and support provided with GOLFJOY personal simulator?
We offer 1 year warranty, excluding consumables.